Inn-telligence Testimonials

My cooperation with Inn-telligence Ltd started with the acquisition of B+B Belgravia in 2008. As hospitality was new to me, it was important to find experienced, reliable and knowledgeable partners. Inn-telligence Ltd possesses all of these qualities, which is evident in our eight year cooperation. Thanks to the knowledge and experience of Penny Brown, The B+B Collection shows good economical results over all these years.

Vladimir Kulchitskiy

Majority investment partner, The B+B Collection

Inn-telligence was first recommended to me in 2010 and we asked them to carry out a business assessment on our Estate and Hotel on the Island of Santa Cruise, one of the Galapagos Islands. As a result their findings we reinvested in the Estate and infrastructure with the objective of turning the business into a profitable destination resort property. Despite the huge challenges of undertaking a project of this nature in such a remote and complex location, the Inn-telligence team delivered the refurbishment project within budget. They also built a new management team and introduced new standards and policies. Their MD, Penny Brown, is diligent and persistent when faced with a challenge, often providing unexpected solutions. Following our investment and their project management, we are now once again proud of our Galapogean investment, The Royal Palm Hotel. Sir John Madejski

Owner, Royal Palm Galapagos

When you start a new business, you want to ensure that everything is done to perfection, within budget and is ready for the opening date. This is a huge amount of pressure and can be very stressful. Luckily we foundĀ Inn-telligence Ltd who provided the expertise we needed, allowing us to concentrate on building a good relationship with our clients, achieving a high level of customer service and adding the finishing touches to the hotel which ultimately resulted in us being awarded our 5* status. Penny and Sue’s years of experience in their respective fields is very obvious and has benefited us greatly. We can recommend their services wholeheartedly. Amber and Anton Engelbrecht

Proprietors, Lord Milner Hotel

We appointed Inn-telligence as consultants to assist us assessing the viability of a potential Boutique Hotel project in West London. They proved able to give us excellent, well researched advice, and they subsequently contributed productively and creatively to the development process. Inn-telligence now have a contract to manage the hotel for us, and we are very pleased with their approach and their obvious expertise. Penny Brown and the whole team have a really positive attitude and have ensured the trading success of the project. Jalal Al-Yawer

Owner, founder of the brand and interior designer, Hotel Xanadu

Great teams are based on similarity of spirit and diversity of strengths Mike Pegg