Inn-telligence total performance management services

Total Performance Management (HR)

Total Performance Management (TPM) is an ongoing process which, once implemented, is designed to provide companies with a framework around which they can create a sustainable programme to encourage, develop employee’s contribution and performance.

Key Objectives

  • To support the creation of a strong employee performance and development culture
  • To facilitate a two-way dialogue between manager and employee
  • To creates total goal alignment throughout the organization based on the Balanced Scorecard Approach
  • To maximize employee contributions
  • To hold employees accountable for their actions and assesses the impact of their behaviors and actions on business results and standards for customer service excellence
  • To develop and grow employees through competency-based assessment to identify their training and development needs in order to maximize their potential and performance and ultimately to increase shareholder value

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